Online Certificates
Description
The Fundamentals in Supervision Certificate is a three-course program designed to support supervisors in building strong teams and effective organizations. This certificate equips you with core knowledge, practical skills, and decision-making tools you can apply directly to your day-to-day supervisory work. Across all three courses, we emphasize equity, cultural responsiveness, and ethical practice. You’ll engage with practical templates, case-based learning, and action-focused exercises. In the certificate, you’ll focus on three key areas:
- applied critical thinking for problem-solving
- program planning and service delivery
- foundational people management skills
Course Outline
The three courses that are part of this certificate are:
- Supervisor Essentials I: Building Organizational Capacity: Supervisory Practice and Planning – The first course looks at supervision from a systems perspective. You’ll explore your role within organizational structures, focus on strategic and implementation planning, and learn how to align team activities with broader program goals.
- Supervisor Essentials II: Core Management Skills: Leading People and Teams – The second course focuses on supervisory skills, such as communication, performance management, coaching and feedback, team building, conflict management, and strategies to support staff wellbeing and retention.
- Supervisor Essentials III: Critical Thinking and Problem Solving in Supervisory Practice – In this course, you’ll learn methods for analyzing challenges and ethical dilemmas, with a focus on how your choices as a supervisor impact staff, clients, and organizations.
Course Policies
For information about refunds, cancellations, accommodations and to contact us please visit the policies page.
Accessibility Information
All online courses are self-paced and are designed as reading-based and include interactive multimedia components including simulations, video, audio, and discussion boards.